Terms & Conditions


Postage and Packing

Postage information is specified on each item and then added at checkout. We charge a flat rate of UK £6, EUROPE £12 and REST OF WORLD £20 unless the item is particularly fragile or large and needs professional packing and delivery in which case this will be shown on the product page. Collection in person from the gallery is always an option. If you are in any doubt about costs please contact the gallery.

Shipping of your artwork from receipt of order usually takes 5 days. Please bear in mind that internet orders can only be processed the following working day. Please allow up to 10 days for delivery, unless advised.

 

Returns policy

If you are unhappy with your purchase, please let us know immediately. Return undamaged goods to us within 7 days for a full refund. Unfortunately we are unable to reimburse you the delivery costs.

Damaged work

In the very unlikely event that your artwork arrives damaged, contact us immediately and return within 3 days.

Incorrect orders

Return any incorrect orders to us in its original packaging within 5 days and we will despatch your correct order to you. Don’t forget to ensure you have proof of posting and the original invoice.

 

Authenticity

Ink_d prints are signed and numbered by the artists.

 

Payment

Ink_d accept all major credit and debit cards and secure online payments are taken through WorldPay and paypal in UK £ Sterling (GBP) with VAT of 20% included in the purchase price.

Technical difficulties

Ensure you have cookies enabled on your site to use Ink_d shopping. This is the most common cause of browser problems.

 

Questions

If you have any queries about the website, online payments or your chosen piece of art please contact the gallery on +44 (0) 1273 645299. The team is on-hand during normal office hours to answer any questions and offer advice. Alternatively email gallery@ink-d.co.uk.

 

Privacy

Your privacy is important to us. We use information collected on our website to process orders and provide a more personal online experience. Signing up online will mean you receive emails or post from us about our products and service. Customers can unsubscribe from this at any time by emailing gallery@ink-d.co.uk with ‘unsubscribe’ in the subject line. Please ensure you send this email from your original email address used to sign-up to Ink_d or include your personal information in the copy.

 

Personal data

The Ink-d website does not use cookies to store your information. This does mean that if you order with us again you will be asked to re-key your credit card details for each purchase. We use secure socket layer (SSL) technology to deliver a secure site and WorldPay as our payment provider. No credit card information is stored at www.ink-d.co.uk.

 

Copyright

Images on this website have been reproduced with the permission of the relevant artists. Unauthorised reproduction contravenes the artist’s copyright and could result in legal action being taken against you. Copyright on this website is owned entirely by Ink_d 2007. Permission to use any of the content must be gained from site owner.

 

Disclaimer

This site is provided by ink-d.co.uk on an “as is” basis. Ink_d cannot be held liable for any consequential, incidental or direct damages suffered in the course of using or trying to use this website. Ink_d accepts no responsibility for any offence materials on this site may cause. Access to this website is at users own risk. Ink_d cannot be held responsible for the content of external websites linked to this website or for the actions of users of this website. This website and any purchase made from the website is governed by English Law.

 

Submissions

Ink_d welcome submissions of work from artists by email to gallery@ink-d.co.uk, but reserves the absolute right not to choose material for publication or promotion without having to give reason.

 

Archer Publications Limited

Ink_d is part of the Archer Publications Limited group of companies that includes artrepublic. We share information for marketing purposes between Ink_d and artrepublic to deliver a better gallery and shopping experience. Your personal data will NOT be shared with any external third parties to the group and customers can unsubscribe at any time.